Connecticut State Colleges & Universities
IT Support Center

IT Support Center | Connecticut State Colleges & Universities - WebEX

WebEx Web Conferencing

WebEx is an online conferencing tool that has proven useful for both staff and faculty in the CSCU system. It enables you to meet with students or colleagues from wherever you are, home or office, as long as you have Internet access on your computer or have the WebEx mobile app installed for your iPhone, iPad, Android, or Blackberry. If you can get online, you can collaborate with others online, and share data, presentations, online demonstrations, etc.

Faculty can use WebEx to bring guest speakers into their classrooms, hold virtual office hours, provide one-on-one or group tutorials, participate in committee work and much more. WebEx lectures or meetings can easily be recorded, and the video files can then be uploaded into Blackboard courses.


January 23, 2015: Cisco no longer supports Windows XP and will no longer provide fixes for any issue(s) with Windows XP that requires Microsoft changes. Cisco will be unable to fix the issue(s) because Microsoft no longer provides updates. To avoid any unwanted issue(s), Cisco strongly recommends that you upgrade to a supported version of Windows.

December 19, 2014: Please note that new security measures have been put into place. These security measures include new password requirements, removing of the public Meeting Center calendar and meeting “auto completion” settings. All security changes will be reflected in revised “Getting Started Guides” found on the Hosting a Meeting page.

What do I need to know about the WebEx name cutover?

Now that has been renamed to, you should update any bookmarks that point to the old site. NOTE: CSU WebEx host accounts and passwords are not affected by the cutover and will continue to work after the site name change.

We will redirect to for the next few months so bookmarks and meetings scheduled will continue to work. However, if you had created any repeating meetings prior to January 17, 2014, you will need to recreate those meetings so they use the new link. 

We will announce in the Announcements section above when we stop redirecting At that time, any meeting links that contain will no longer work.

WebEx Roles

There are several roles you can take on when participating in a WebEx meeting. Find out what each of the following WebEx roles mean and what to refer for additional support:

  • requires a WebEx host account
  • can schedule/create meetings
  • is identified by the (Host) beside their name in the Participants panel
  • is the Presenter by default at the beginning of the meeting, but can transfer the Presenter role to other participants
  • has the highest level of control in the meeting and can grant or revoke Presenter or Attendee permissions; can also make another participant the Host
  • refer to the Hosting a Meeting page for additional support when host a meeting.
  • by default, the Host of the meeting is the Presenter, but can be assigned to any attendee by the Host during the meeting
  • is identified by the green/blue WebEx presenter ball icon in the Participants panel
  • has the ability to share desktop/documents and control the presentation materials
  • refer to the FAQ found on the bottom of Attending a Meeting page for additional information
  • can view the content that is being shared by the Presenter
  • can interact with the Presenter and/or other Attendees using the communication and feedback tools
  • refer to the Attending a Meeting page for additional support when attending a meeting

Need Support?

We've provided lots of information (documentation, training, tutorials and support information) for when you are either hosting a meeting or just attending a meeting, be sure to check those pages for support information.