Connecticut State Colleges & Universities
IT Support Center

Change Management

The purpose of Change Management at the Connecticut State Colleges and Universities (ConnSCU) Board of Regents (BOR) System Office is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes associated with Information Technology (IT) services offered to the ConnSCU institutions.

The system that manages the Change Management process is FootPrints. It has been designed to track, manage, control, and automate the change process. It is a rule-based system with a complete approval and voting process to automate the stages of approval. This ensures that the appropriate changes are communicated, reviewed, approved by the defined Change Advisory Board, and adopted in a timely manner.

Documentation

For Change Advisory Board:

For Submitters: