The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, view the phishing log, find links to FAQs, documentation, tutorials and our knowledge base.  If you still need assistance, open a ticket with the Service Desk.

SERVICE NOTICES

Oct, 2021: Starting Friday October 15th, 2021, we will begin to send email notifications if you shared or modified a file that contains DCL3 Protected Data in a OneDrive or Teams/SharePoint location. More information on DLP Notifications.

July, 2021 If you've created a Microsoft Team/SharePoint site or O365 Group before, you will notice a change starting Monday August 9th. You will now be prompted for the site's sensitivty before being able to create the team/site. Prior to this, you were able to select either "private" or "public" for the privacy type. More information on site sensitivity labels.

ALERTS

Most recent alerts (posted within the past 15 days):
05/23/2022: Mozilla has released security updates to address vulnerabilities in Firefox and Firefox ESR. An attacker could exploit some of these vulnerabilities to take control of an affected system. More information is available here: ESR Security Advisories. Downloads are available here: Firefox ESR 91.9.1. There is also a new personal version of Firefox 100.0.2.

05/23/2022: Adobe has released an update for Photoshop for Windows and macOS. This update resolves multiple critical vulnerabilities  Successful exploitation could lead to arbitrary code execution in the context of the current user.

05/18/2022: VMware released VMSA-2022-0014, a critical advisory addressing security vulnerabilities found and resolved in VMware's Workspace ONE Access, VMware Identity Manager (vIDM), vRealize Lifecycle Manager, vRealize Automation, and VMware Cloud Foundation products.

05/17/2022: Apple has released security updates to address vulnerabilities in multiple products. An attacker could exploit some of these vulnerabilities to take control of an affected system. Apple acknowledges awareness of a report that states CVE-2022-22675 may have been actively exploited. CVE-2022-22675 affects watchOS, tvOS, and macOS Big Sur. Security updates are available for watchOS 8.6 tvOS 15.3, macOS Catalina, macOS Big Sur 11.6.6, macOS Monterey 12.4, iOS 15.5 and iPad OS 15.5.

05/16/2022: The Apache Software Foundation has released a security advisory to address a vulnerability in multiple versions of Tomcat. An attacker could exploit this vulnerability to obtain sensitive information.

05/11/2022: Google has updated the stable channel for Chrome to 101.0.4951.64 for Windows, Mac, and Linux. This version addresses vulnerabilities that an attacker could exploit to take control of an affected system. The Google Chrome blog is available here. Chrome release information is available here.

View all alerts