The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, view the phishing log, find links to FAQs, documentation, tutorials and our knowledge base.  If you still need assistance, open a ticket with the Service Desk.


July, 2021 If you've created a Microsoft Team/SharePoint site or O365 Group before, you will notice a change starting Monday August 9th. You will now be prompted for the site's sensitivty before being able to create the team/site. Prior to this, you were able to select either "private" or "public" for the privacy type. More information on site sensitivity labels.


Most recent alerts (posted within the past 15 days):
09/14/2021: Microsoft has released this month's security bulletin for Patch Tuesday. The updates cover fixes for 86 security flaws with three classified as Critical, one as Moderate, 56 as Important, and two Zero-Day vulnerabilities. If not patched, the vulnerabilities could allow an attacker access to exploit and take control of an affected system. SANS info is available here. The official Microsoft notification is posted here.

09/14/2021: Apple has released security updates to address vulnerabilities in multiple products. Patches are released to address vulnerabilities in iOS 14.8, iPadOS 14.8 etc. All Apple Security Updates will be available here. Updates can be applied through Apple updates or Apple downloads.

09/14/2021: Google has updated the stable channel for Chrome to 93.0.4577.82 for Windows, Mac, and Linux. This version addresses vulnerabilities that an attacker could exploit to take control of an affected system. The Google Chrome blog is available here. Chrome release information is available here.

09/08/2021: Mozilla has announced a new release for Firefox ESR version 78.14 More information is available here: ESR Security Advisories. Downloads are available here: Firefox ESR. There is also a new personal version of Firefox 92.

View all alerts