The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, view the phishing log, find links to FAQs, documentation, tutorials and our knowledge base.  If you still need assistance, open a ticket with the Service Desk.

SERVICE NOTICES

Oct, 2021: Starting Friday October 15th, 2021, we will begin to send email notifications if you shared or modified a file that contains DCL3 Protected Data in a OneDrive or Teams/SharePoint location. More information on DLP Notifications.

July, 2021 If you've created a Microsoft Team/SharePoint site or O365 Group before, you will notice a change starting Monday August 9th. You will now be prompted for the site's sensitivty before being able to create the team/site. Prior to this, you were able to select either "private" or "public" for the privacy type. More information on site sensitivity labels.

ALERTS

Most recent alerts (posted within the past 15 days):
07/26/2022: Mozilla has released security updates to address vulnerabilities in Firefox and Firefox ESR. An attacker could exploit some of these vulnerabilities to take control of an affected system. More information is available here: ESR Security Advisories. Downloads are available here: Firefox ESR 91.12. There is also a new personal version of Firefox 103.

View all alerts