The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, view the phishing log, find links to FAQs, documentation, tutorials and our knowledge base.  If you still need assistance, open a ticket with the Service Desk.

SERVICE NOTICES

Oct, 2021: Starting Friday October 15th, 2021, we will begin to send email notifications if you shared or modified a file that contains DCL3 Protected Data in a OneDrive or Teams/SharePoint location. More information on DLP Notifications.

July, 2021 If you've created a Microsoft Team/SharePoint site or O365 Group before, you will notice a change starting Monday August 9th. You will now be prompted for the site's sensitivty before being able to create the team/site. Prior to this, you were able to select either "private" or "public" for the privacy type. More information on site sensitivity labels.

ALERTS

Most recent alerts (posted within the past 15 days):
01/20/2022: Google has updated the stable channel for Chrome to 97.0.4692.99 for Windows, Mac, and Linux. This version addresses vulnerabilities that an attacker could exploit to take control of an affected system. The Google Chrome blog is available here. Chrome release information is available here.

01/19/2022: Oracle has announced a new quarterly Critical Patch Update. This includes updates for many Oracle products including Java SE. The new release for Java is version 8u321. All systems running Java products should be patched as soon as possible to avoid compromise. There are also updates for other products such as Database Server, Sun Solaris, PeopleSoft, Middleware products, SQL Developer and MySql Server.

01/11/2022: Microsoft has released this month's security bulletin for Patch Tuesday. The updates cover fixes for 96 security flaws with six classified as Zero-Day flaws actively being exploited. Products impacted by Microsoft's December security update include Microsoft Office, Microsoft .NET Framework, the Chromium-based Edge browser, Teams, DirectX, Windows Secure Boot and others. If not patched, the vulnerabilities could allow an attacker access to exploit and take control of an affected system. SANS info is available here. The official Microsoft notification is posted here.

01/11/2022: Mozilla has announced a new release for Firefox ESR version 91.5 More information is available here: ESR Security Advisories. Downloads are available here: Firefox ESR. There is also a new personal version of Firefox 96.

01/11/2022: VMware has released a security update to address vulnerabilities in multiple products. An attacker could exploit unpatched vulnerabilities to take control of an affected system. The new version can be downloaded here.

View all alerts