The purpose of Change Management at the Connecticut State Colleges and Universities (ConnSCU) Board of Regents (BOR) System Office is to
ensure that standardized methods and procedures are used for efficient and prompt handling of all changes associated with Information Technology (IT)
services offered to the ConnSCU institutions.
The system that manages the Change Management process is FootPrints. It has been designed to track, manage, control, and automate the change process.
It is a rule-based system with a complete approval and voting process to automate the stages of approval. This ensures that the appropriate changes are
communicated, reviewed, approved by the defined Change Advisory Board, and adopted in a timely manner.
Documentation
- Change Management Presentation - Last Updated: Friday, October 10, 2014
- Change Management Procedure - Last Updated: Thursday, January 30, 2014
- Change Exceptions - Last Updated: Thursday, January 9, 2014
- RFC Fillable Form - Last Updated: Tuesday, February 28, 2017
- IT Maintenance Period Usage Requirements - Last Updated: Wednesday, November 8, 2017
- IT Maintenance Calendar: Summer 2019,
Fall 2019,
Spring 2020,
Summer 2020
For Change Advisory Board:
- Change Advisory Board Bylaws - Last Updated: Tuesday, October 28, 2014
- Change Advisory Board Membership - Last Updated: Wednesday, July 31, 2019
- Internal CAB RFC Voting Procedure
- Last Updated: Friday, May 8, 2015
- External CAB RFC Voting Procedure
- Last Updated: Friday, May 8, 2015
- Emergency CAB RFC Voting Procedure
- Last Updated: Friday, May 8, 2015
- Change Management System - User Guide for CAB Members
- Last Updated: Thursday, January 23, 2014
- Standard Change Process
- Last Updated: Friday, May 8, 2015
- Approved Standard RFCs
- Last Updated: Thursday, February 21, 2019
For Submitters: