The following information is used by ConnSCU faculty and staff when
hosting a ConnSCU WebEx meeting. The person hosting the meeting is the
one who schedules the meeting and who is automatically identified as
both the meeting Host and Presenter once they either start or join the
meeting. Meeting attendees may or may not be able to join the meeting
until the person hosting the meeting has joined the meeting - this is
dependent upon the meeting settings.
If you are not hosting the meeting and are just
attending a meeting, refer to the information on the
Attending a Meeting page.
December 19, 2014: Please note that new
security measures have been put into place. These security
measures include new password requirements,
removing of the public Meeting Center calendar and meeting “auto
completion” settings. All security changes
will be reflected in revised “Getting Started Guides” found on
- Create a WebEx Hosting Account
Any ConnSCU faculty or staff member can host ConnSCU WebEx meetings.
If you don't already have a ConnSCU WebEx Host account, you will
need to first request an account by clicking Request Host
Account from the left menu on the
Step-by-Step instructions: Request your WebEx Host Account
Fill in the Sign Up form. When prompted
for your email address, make sure to use your ConnSCU email
address and not a personal email address. Click "Sign Up Now"
and then check your inbox for an email from WebEx that includes a link
so you can confirm your email. You will
then receive an email with login instructions and will need to
login and change your password.
- The account is established for your
use only, and may not be shared with other individuals at your college.
Only you may convene WebEx meetings, and it will be a violation
of our contract to share your password or account with others.
- You can schedule
an unrestricted number of WebEx sessions. You can have as many meetings
as you require but you cannot host concurrent meetings--each WebEx
host account can only run one meeting at a time.
- Verify browser plug-in
Test your browser by joining this
test meeting being sure to use the same workstation and browser
you are planning to use to host meetings. You should test your browser
prior to meetings to be sure you will not have problems if updates
occurred that may have changed your browser configuration.
You may be prompted to download/install the Meeting Center plug-in
that is used to attend the meeting if it is not already installed.
If you are using a work computer, you may not have the administrative
privileges to install the plug-in and will have to contact your
local IT to have the WebEx meeting center plug-in installed.
If you have difficulty joining a meeting with one browser, try using
a different browser as often one will work better than another depending
on local browser settings (i.e. Firefox, IE, Chrome).
- What you need to know to host a meeting
Learn how to schedule and host WebEx meetings and use the various
tools and options. We offer both short YouTube videos and Getting
Started Guides (Adobe PDF) that will walk you through the basics
of scheduling and hosting meetings:
videos in the
"Using WebEx for Online Meetings" playlist
We also have the following "Getting Started Guides" (Adobe
a WebEx Host Account
to Host a WebEx Meeting
a WebEx Meeting
- Communicate meeting information with attendees
The "How to Host a WebEx Meeting" video and the "Getting
Started Guide" in the above step will explain in more detail
what you need to communicate to your meeting participants. To help
your participants, direct them to the
Attending a Meeting page.
- Make it easier to schedule meetings: Install WebEx Productivity
WebEx Productivity Tools is used only by those who create meetings
(i.e. host a meeting) - not those attending meetings and it is not
required to be used at all. Having it installed, makes it easier
to create a meeting allowing you to create WebEx meetings directly
from your Outlook calendar (and other Microsoft products). If you
don't have the WebEx productivity tools installed, you would create
meetings from the
ConnSCU WebEx webpage.
The WebEx Productivity Tools install also includes the WebEx One-Click
Meeting application that can also be used to create meetings.
Contact your local IT department using the
link above to install the WebEx Productivity Tools on your workstation.
- Additional Training
If you feel you need additional training, visit the
Faculty and Staff
Training Calendar. In the left menu, set the category to "Web
Conferencing Tools" and click "Submit" to find WebEx training sessions
(webinars and on-ground labs are available).
-  Help! I've forgotten my WebEx account password!
After 5 attempts to login to your WebEx account, your account
will be locked for 15 minutes even though the message you see
makes it sound like you need to contact an administrator to
unlock your account. Just wait 15 minutes and try again. Make sure you are using your ConnSCU WebEx Host account username
(i.e. it is not an email) and password. If you opt to
reset your password using the Forgot your password link, you may
only reset it once in any 24-hour period.
-  I get an error when I try to reset my password.
If you try to reset your password and you
receive an error that says your account is deactivated, it may
be because you signed up to create an account, yet never
confirmed your account. Refer to the
Contact Us link above for support to reset your ConnSCU WebEx host
If you try to reset your password and it reports
"No Account Exists", then you try to create an account and it
says "Account Already Exists", it means your account is
inactive and you need to open a ticket with
BOR Service Desk to request to have your ConnSCU WebEx account activated
by a WebEx Admin.
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