Connecticut State Colleges & Universities
IT Support Center

Navigating Around the Protective Enclave

The following procedures will provide you with the basics of navigating through the Protective Enclave as well as signing out:

Accessing the Desktop

After logging into the Protective Enclave, you'll be presented with the Acceptable Use Policy. Click OK to proceed:

After your profile is setup and policies applied, you will then be presented with your virtual desktop that looks similar to what's shown below:

In the lower left hand corner of your virtual desktop, you will see the following three icons:

Windows Start
Here you will find the applications you have access to (e.g., Microsoft Office applications, web browsers, etc.) as well as where you will go to sign out. To return to the desktop, click the Desktop application.
File Explorer
Used to access your Enclave document libraries.
Internet Explorer
IE is the recommended web browser and should be used to access Approved Sites and Applications (e.g., Banner, Core-CT, SOCS).
NOTE: You may see a different web browser icon the first time you log into the Protective Enclave.

Accessing your Documents

You may be accustomed to accessing your documents on a network file server with the use of a network drive letter mapping.  In the Protective Enclave, you will find all of your documents under your document Libraries.  If you click the File Explorer icon from your taskbar in the lower left hand corner of your desktop, you will see your libraries listed:


NOTE: The first time you log into the Protective Enclave, you will see additional, default libraries listed that will not be displayed the next time you login.

Refer to the Working in the Enclave support page for details on each of these libraries.

Accessing your Applications

The Protective Enclave offers applications that you will use to work with documents while inside the Protective Enclave as well as provide web browser access to sites used pertaining to working with sensitive information (e.g., Banner, Core-CT, HR related websites, etc.).  There are two areas you will use to access your applications:


The Windows Start Screen
The Windows Start Screen is accessed by clicking the Windows Start icon ( ) in the lower left hand corner of your virtual desktop to display the Windows Start Screen:


Here you can access Applications such as Word, Excel, Adobe Acrobat, etc or Web Browsers such as IE, Chrome or Firefox.  Simply click the icon of the application you'd like to launch. To return to the desktop, click the Desktop icon. To open your Enclave folders, click the File Explorer icon. 

The Protective Enclave Homepage
The Protective Enclave Homepage can be accessed by any browser, but the recommended browser for the Protective Enclave is Microsoft Internet Explorer.  You can launch Internet Explorer by clicking the Internet Explorer icon ( ) in the lower left hand corner of your virtual desktop.  You can also launch Internet Explorer (and other browsers) from the Windows Start Screen.  When you launch the web browser, you will be brought to the Protective Enclave homepage:


Here you can access your Web Applications like Banner, Core-CT, and SOCs, as well as visit any of the Approved Sites that have been approved to be accessible from within the Protective Enclave. 

NOTE: Although some of the approved sites can be accessed from any PC, faculty and staff should *only* access them from the Protective Enclave when accessing confidential data related to their staff or faculty position.

NOTE: You may notice that an approved site contains links to other sites that are not on the approved site list. If you visit a link that is not on the approved site list, you will get the CSCU Warning page indicating you attempted to visit a restricted site. If the site is needed to be accessible from the Protective Enclave, a request can be made to your local IT department.

 

Make Full Screen/Span Dual Monitors

On the top of your screen, click the XenDesktop toolbar:

Click Full-screen, to make the Protective Enclave desktop fill the screen.

 

Click Window to restore the Protective Enclave desktop to a window:

 

 

If you have dual monitors and want to have the Protective Enclave Desktop span both monitors, drag the window to the center of both screens:

 

Then "throw" the screen to the top. This will make the Protective Enclave Desktop span both screens:

 

Signing Out

The Protective Enclave is configured to automatically log off your session after 8 hours of idle time, but as a best practice, please log off of your Protective Enclave virtual desktop session when you are done or before you leave for the day.  This will free up any resources on the server that are being shared with other users.  Perform the following steps to log off your Protective Enclave desktop session:

  1. In the lower left hand corner of your virtual desktop, click the Windows Start icon:

    Windows Start

  2. Click the icon next to your name in the top right hand corner of the Start Screen and click Sign out (see figure below):

    Signing Out
  3. The Citrix Receiver will close automatically once your session has been signed out.

If you have any questions or concerns, please contact the User Support Staff:

E-Mail: ServiceDesk@ct.edu
Phone: (860) 723-0111