The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any BOR-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, find links to FAQs, documentation, tutorials and our knowledge base. If you still need assistance, open a ticket with the BOR Service Desk.
5/20/2015: Google has released a new stable release version of the Chrome browser 43.0.2357.65. There are a number of security fixes in this release. Chrome release info is available here. 5/18/2015: Java version 8u45 has been tested and approved for use with Banner & Blackboard. This can now be deployed to all machines. More info is available on the Client Software page. 5/12/2015: Mozilla has announced a new release for Firefox ESR version 31.7. The security info is available here: ESR Security Advisories. Downloads are available here: Firefox ESR. There is also a new personal version of Firefox 38.0. 5/12/2015: Microsoft has released this month's security bulletin. There are thirteen updates that affect server and client components. Five of these are rated critical. Sans info is available here. The official Microsoft notification is available here. 5/12/2015: Adobe has released new security updates for Flash Player and Reader/Acrobat. The new Flash version is 220.127.116.11. This update will also be reflected for the browsers with built in flash players like Chrome and Internet Explorer 10/11. The new Reader/Acrobat version is 11.0.11. The link to the Adobe security blogs bulletin is available here.View all alerts
BOR Service Desk
Send email to ServiceDesk@ct.edu
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Hours of Operation:
|Monday - Thursday||8:00am - 8:00pm|
|Friday||8:00am - 5:00pm|
|Sunday||1:00pm - 9:00pm|