The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any BOR-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, find links to FAQs, documentation, tutorials and our knowledge base. If you still need assistance, open a ticket with the BOR Service Desk.
4/14/2015: Oracle has announced the new quarterly Critical Patch Update. This includes for many Oracle products. A new release for Java 7u76 and 8u40 will be tested for Banner & Blackboard compatibility. There are also updates for many products such as Database Servers, Sun Solaris, PeopleSoft, Middleware products and MySql. 4/14/2015: Google has released a new stable release version of the Chrome browser 42.0.2311.90. There are a number of security fixes in this release. Chrome release info is available here. 4/14/2015: Adobe has released new security updates for Flash Player. The new Flash version is 184.108.40.206. This update will also be reflected for the browsers with built in flash players like Chrome and Internet Explorer 10/11. The link to the Adobe security blogs bulletin is available here. 4/14/2015: Microsoft has released this month's security bulletin. There are eleven updates that affect server and client components. Four of these are rated critical. Sans info is available here. The official Microsoft notification is available here.View all alerts
BOR Service Desk
Send email to ServiceDesk@ct.edu
Logging in to the BOR Service Desk will be available soon.
Hours of Operation:
|Monday - Thursday||8:00am - 8:00pm|
|Friday||8:00am - 5:00pm|
|Sunday||1:00pm - 9:00pm|