The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, find links to FAQs, documentation, tutorials and our knowledge base.  If you still need assistance, open a ticket with the SO Service Desk.

Alerts

Most recent alerts (posted within the past 15 days):
1/15/2019: Oracle has announced a new quarterly Critical Patch Update. This includes updates for many Oracle products. A new release for Java 8u201 should be upgraded on all client workstations. There are also updates for many products such as Databases, Sun Solaris, PeopleSoft, Middleware products and MySql.

1/11/2019: We've posted new confirmed phishing emails for Doculink and a CSC Survey malicious links.Please be aware so you do not fall victim to one of these phishing emails.

1/10/2019: We've posted new confirmed phishing emails about fake OneDrive shared files and 'Are you there?' emails. Please be aware so you do not fall victim to one of these phishing emails.

1/8/2019: Microsoft has released this month's security bulletin. There are many updates that affect server and client components. Sans info is available here. The official Microsoft notification is available here.

1/8/2019: Adobe has released new security updates for Flash Player. The new Flash version is 32.0.0.114. This update will also be reflected for the browsers with built in flash players like Chrome and Internet Explorer 10/11.

1/3/2019: Adobe has released new security updates for Reader/Acrobat. The new version is 2019.010.20069. Security notices for all Adobe products are available here.

View all alerts