The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any CSCU-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, find links to FAQs, documentation, tutorials and our knowledge base. If you still need assistance, open a ticket with the SO Service Desk.
1/18/2017: Oracle has announced a new quarterly Critical Patch Update. This includes updates for many Oracle products. A new release for Java 8u121 will be tested for Banner & Blackboard compatibility. There are also updates for many products such as Databases, Sun Solaris, PeopleSoft, Middleware products and MySql. 1/10/2017: Adobe has released new security updates for Reader/Acrobat. The new version is 15.023.20053. Security notices for all Adobe products is available here. 1/10/2017: Adobe has released new security updates for Flash Player. The new Flash version is 126.96.36.199. This update will also be reflected for the browsers with built in flash players like Chrome and Internet Explorer 10/11. 1/10/2017: Microsoft has released this month's security bulletin. There are four updates that affect server and client components. Two of these are rated as critical. Sans info is available here. The official Microsoft notification is available here.View all alerts
CSCU System Office Service Desk
Send email to ServiceDesk@ct.edu
Hours of Operation:
|Monday - Thursday||8:00am - 8:00pm|
|Friday||8:00am - 5:00pm|
|Sunday||1:00pm - 9:00pm|