The IT Support Center is the single point of contact for assistance (incidents, problems, questions, etc.) with any BOR-provided IT service (e.g. Email, WAN, Internet, Blackboard, Banner, Client Security, websites, etc.) Use the resources here to find the status of IT resources, read important notices, find links to FAQs, documentation, tutorials and our knowledge base. If you still need assistance, open a ticket with the BOR Service Desk.
10/25/2016: Apple has released many security patches for multiple products. OSX ( 10.10, 10.11 and 10.12), iOS (10.1), Safari (version 10.0.1). Apple Security Updates will be available here. These updates can be applied through Apple updates or Apple downloads. 10/18/2016: Oracle has announced a new quarterly Critical Patch Update. This includes updates for many Oracle products. A new release for Java 8u111 will be tested for Banner & Blackboard compatibility. There are also updates for many products such as Databases, Sun Solaris, PeopleSoft, Middleware products and MySql. 10/12/2016: Adobe has released new security updates for Reader/Acrobat. The new version is 15.020.20039. Security notices for all Adobe products is available here. 10/12/2016: Adobe has released new security updates for Flash Player. The new Flash version is 18.104.22.168. This update will also be reflected for the browsers with built in flash players like Chrome and Internet Explorer 10/11. 10/12/2016: Microsoft has released this month's security bulletin. There are ten updates that affect server and client components. Five of these are rated as critical. Sans info is available here. The official Microsoft notification is available here.View all alerts
BOR Service Desk
Send email to ServiceDesk@ct.edu
Logging in to the BOR Service Desk will be available soon.
Hours of Operation:
|Monday - Thursday||8:00am - 8:00pm|
|Friday||8:00am - 5:00pm|
|Sunday||1:00pm - 9:00pm|